Do you find yourself stuck using Windows?
( Yeah, we know you'd rather be using Linux... but it happens. )
Do you need help installing the SSL certificate to suppress security warnings that appear in Microsoft Outlook/Express IMAP support? If you're getting Internet Security Warning messages when you use Outlook you might want to follow the instructions provided in the link above.
Also, you might consider downloading the PuTTYKnife tool that I wrote if you use PuTTY frequently.